Your appointments are very important to all members of our team at The Beauty Bar. Time allocated for an appointment is reserved especially for you. We do understand sometimes schedule adjustments are necessary; therefore, we respectfully request at least 24 hours notice for adjustments to your appointments and for cancellations. All our policies are designed to benefit our guests and provided in the best quality and tradition of excellent servicing for our established and future clientele. If you’re late, we may have to reschedule. We run a pretty tight ship and one client running behind throws off the entire day.
CANCELLATION POLICY FOR OUR VALUED GUESTS:
Please understand when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time and clients on our waiting list miss the opportunity to receive services they need. In the event we do not receive the required notice for adjustments and cancellations we reserve the right for the following:
CONFIRMATION CALL:
As a courtesy, we will call you to confirm your service appointments one day prior to your appointment date. We do understand how easy it may be to forget an appointment therefore all our appointments are confirmed 24 hours prior via phone call or voicemail for your convenience. Please ensure we have your current phone number on file in order to be able to do so in a way that may be beneficial to you. It remains your responsibility to remember your appointment dates and times to avoid late arrivals, missed appointments and help us service our guests better by providing enough notice to avoid the cancellation fees.
CANCELLATION POLICY FOR OUR VALUED GUESTS:
Please understand when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time and clients on our waiting list miss the opportunity to receive services they need. In the event we do not receive the required notice for adjustments and cancellations we reserve the right for the following:
- Notification given at least 24 hours prior to your appointment will receive no charges or penalty.
- Any "late" arrival or "no-show" will be documented under your account.
- Repetitive behavior my require a credit card on file for future appointments - $25 late fee will be applied or 50% charge for missed appointments.
CONFIRMATION CALL:
As a courtesy, we will call you to confirm your service appointments one day prior to your appointment date. We do understand how easy it may be to forget an appointment therefore all our appointments are confirmed 24 hours prior via phone call or voicemail for your convenience. Please ensure we have your current phone number on file in order to be able to do so in a way that may be beneficial to you. It remains your responsibility to remember your appointment dates and times to avoid late arrivals, missed appointments and help us service our guests better by providing enough notice to avoid the cancellation fees.
Come see why we were voted one of Indy's Best!
317.595.6300
Monday 12:00pm - 8:00pm | Tuesday - Thursday 10:00am - 8:00pm | Friday 9:00am - 7:00pm | Saturday 9:00am - 5:00pm
